Dispatch & Delivery

We aim to dispatch all orders received before 12pm on the same day Monday-Friday (excl. Bank Holidays).

During peak seasons, for example: Black Friday, and Christmas, there can be delays in shipping with a higher volume of orders needing to be processed. Of course, this is not ideal for anyone, and we work hard to make sure all orders are processed as quickly as possible to minimize any delays. Express orders will get priority if there are any delays in shipping orders.

IF THERE ARE ANY DELAYS IN DISPATCHING ORDERS, WE WILL NOTIFY YOU VIA EMAIL

If you have placed an order that contains both a pre-order item and an in-stock item, you should expect your order to be dispatched when all items are readily available. If you wish to receive items as quickly as possible, please place separate orders.

Domestic Shipping

Don’t forget – All shipping estimates are from when your order is dispatched.

Changes to mail volumes, transport disruptions and operating issues mean that sometimes your delivery may be later in the day, or the following day – this includes any redirections you may have in place.

Everyday Services

We offer standard free shipping for orders over £50 to anywhere in the United Kingdom.

Royal Mail Tracked 48 (£3.99)

Delivery Aim: within two to three working days after the courier accepts your parcel.

Tracking to delivery point.

Photo on delivery.

Royal Mail Tracked 24 (£4.99)

Delivery Aim: next working day after the courier accepts your parcel – but please bear in mind, this is not a next day guarantee service.

Tracked to delivery point.

Photo on delivery.

Express Courier (£9.99)

Express orders will be dispatched same-day if received before 12pm Monday-Friday (excl. Bank Holidays).

After 12pm, orders will be dispatched the next working day.

Saturday Courier

Saturday Courier orders are dispatched on a Friday. They will only be delivered on a Saturday.

Orders must be received before 12pm Friday to be dispatched for Saturday delivery.

Bank Holiday

Please note that our office is closed on Bank Holidays. While our warehouse is open, there are limited staff during the Bank Holiday’s, and none of our courier partners collect parcels from us, or deliver on Bank Holidays.

Local Bank Holidays and closures may also affect your delivery. For example, 2nd January is a Bank Holiday in Scotland, but not in England.